The magnetic pacifiers are used for reborn baby dolls from 16-inch dolls to 24 inches dolls.
Attention: The magnet in the pacifier already fixed and cannot be reversed. if it is not the correct magnetic pole to attract your doll, you will need to reverse the ex siting magnet inside your doll's mouth.
This product is recommended for experienced reborn dolls artists or lovers who can fix the magnet into the doll's mouth in the right direction
The package includes a pacifier dummy * 6 pcs, as the picture shows.
These pacifiers are not for real babies, they are used for dolls only!
1. Can you change the product after placing an order?
If your order has not yet been shipped, please reach out to us with the order number and information on the product that you would like to change to. If the price of the product you want to change to is higher than the originally ordered product, you are required to pay the price difference（Link to make up the price difference）; if the price of the new product is lower than the originally ordered product, we will refund you the price difference. If your order has been shipped, unfortunately, we cannot change the product anymore in delivery.
2. How to cancel an order?
1.If we sent the wrong order or item(s), or you received any broken items. Please submit a support ticket and attach some clear photos of the items that could present a quality issue and email email@example.com, we will offer you a full/partial refund or exchange service.
2.Cancellation of an order before it has been dispatched is subject to a 15% cancellation charge.
3.Cancellation is not supported after an order has been placed.
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Exchange & Return
If we sent the wrong order or item(s), or you received any broken items, or the quality of the products you received is poor/defective. Please submit a support ticket and attach some clear photos of the items that could present a quality issue, we will offer you a full/partial refund or exchange service.
3. I have received a damaged item.
We will try our best to deliver the products to you intact. However, if you receive a defective or damaged item, please contact our customer service team and attach an image within 48 hours upon receipt. We will offer you a full/partial refund or exchange service.
4. I have received an incorrect item.
If the item you have received is completely different from the order, please contact our customer service team and attach an image within 48 hours upon receipt. We will offer you a full/partial refund or exchange service.
5. How to send in your return?
If you dislike/are dissatisfied with the product and would like to return it, please contact us within 90 days upon receipt. Please note that your return must be undamaged, unused, and will not affect the reselling of the product. Upon receiving your return, we will refund you the order amount excluding the shipping costs.
① Please note that the following reasons are NOT covered by our Return/Exchange Policy, and we are not liable for these issues.
☆Products are damaged by misuse, mishandling, or poor maintenance. ☆Personal Reasons due to changed mind, personal taste, etc.
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.
② The address on the package is only the address of the last processing center, not the return address. To get the return address, please contact our customer service via firstname.lastname@example.org. We are not responsible for the consequences and costs of any unconfirmed returns.
Before you enter the checkout page, we hope you can pay attention to the following information. When you fill in the delivery information, please be sure to fill in the detailed address in the form of the post code, specific house number, street/ apartment, state/city, province, and country. In order to avoid unpredictable situations when we deliver your doll, thank you for your understanding!
About Fast Delivery
⭐ Currently, we have only set up local warehouses in the USA, which means that some selected products with sufficient inventory can be shipped to the United Stateswithin 3-7 days.
⭐ In the future, we will successively set up local warehouses in CAN, UK, AUS, and Europe countries. We sincerely hope that the baby you purchase can safely arrive home at a clip.
How to Identify Products That Support Fast Delivery
Determine which material of this product supportsfast deliveryby paying attention to the subtitle description of the product.
Items in the collection "Fast Delivery" will be shipped from our local warehouse in the United States. The general timeframe is:
Standard Delivery: 3-7days（It may be delayed for 3-5 days due to irresistible reasons such as the epidemic）
Items in other collection will be shipped from our warehouse in Hong Kong. The general timeframe is:
Standard Delivery: 8-12days（It may be delayed for 3-5 days due to irresistible reasons such as the epidemic）
Sorry for the long wait, but your doll will worth the waiting.
2.When will the order be shipped?
Order processing time refers to the time from when we receive your order to the actual shipment.
Upon receiving your order, we will conduct a strict quality inspection of the item to ensure satisfactory product quality before shipping. This process usually takes 2-5 business days to complete.
If there are multiple items in your order, the processing time may be extended to about 7 days. Also, the order processing time may also be affected by the inventory status or statutory holidays. Please refer to our shop's live announcement for details and updates.
We apologize for any inconvenience caused by these delays. Thank you for your patience and understanding.
3. What does the shipping cost?
Shipping cost to UK / France / Germany（Standard Shipping）: $20
Shipping cost to the United States（Standard Shipping）: $18.99
Shipping cost to Australia（Standard Shipping）: $18.99
Shipping cost to Canada（Standard Shipping）: $25.99
Shipping cost to South Africa/Puerto Rico/Brazil（Standard Shipping）: $35
Insurance fee(+$5) We will reship your package immediately at no extra charge if its reported damaged or lost
Free shipping over $128.99
4. Which countries do we ship to?
The countries we can currently ship to are: United States，Australia，Canada，United Kingdom，France，Germany, Netherlands，new Zealand，Switzerland，Japan，Malaysia，Singapore，Thailand，Russia，Korea，Czech Republic，Hungary，Philippines，Portugal，Poland，Denmark，Austria，Sweden，Belgium，Luxembourg，Greece，Ireland，UAE，Croatia，Israel，Brazil，Italy，Spain，Finland
5. How to change the address after placing an order?
Before the item is officially shipped, you can always make a request to change the shipping address. Please contact our customer service via email: email@example.com and attach your order number and new shipping address/ We are at your service! Please note that after the item is shipped, we can no longer provide you with such assistance, and you will need to bear the costs of return and reship incurred. Thank you for your patience and understanding.
6.Duties & Taxes.
Please note all international packages may be subject to duties and taxes. Therefore, the destination country may charge customs duties or import duties once the package reaches the port. If this happens, our customer will be responsible for this part of the transport costs. If a customer rejects the package due to import duties and taxes, the customer is responsible for all return costs incurred including customs fee and handling fee
7. How to track my order?
2-5 days after your package is officially shipped, we will send you the tracking number of the package via email. There are usually slight delays of updates on international packages, so please be patient. If your delivery status has not been updated for more than 25 days, please contact our customer service email: firstname.lastname@example.org and our customer service staff will assist you!
8. The delivery status has not been updated.
If you find that the delivery status of your package has not been updated, please don't worry! Please contact our customer service email: email@example.com, and we will do our best to assist you!
9. Delivery status shows that the package was returned to the place of delivery.
If you are notified that your package has arrived at the destination, please sign for it or go to the local post office to collect it as soon as possible. If you do not sign for the package timely, it may be returned to the place of delivery by the logistics service provider. In this case, the customer will bear all return costs, and this website is not responsible for any costs incurred due to this reason.
10. About full silicone babies Attention: The actual weight of the full silicone baby dolls is more approximate to that of the real baby, thus the freight cost will rise within a reasonable range.The actual freight will be charged according to the price and weight of the full silicone baby you purchase, sorry for any inconvenience caused.